What we do

CHWs extend the efforts of the healthcare team in the community by helping the client navigate the health care system and understand their plan of care. 

PGH CHWs are from the communities they serve.  They share a culture and language, which helps build a trusting relationship.  They have 3 functions-- navigate, coordinate, and educate:  

• healthcare navigation (transport to appointments, pharmacy, or other resources like diaper banks)

• care coordination (making sure the client and families understand the plan of care and scheduling those needs)

• health education (individual and group--teaching parents about elevated lead, outreach education for breast cancer screening, etc.)